PERSONAL DATA PROTECTION NOTICE

Last Updated: Date : 10th July 2026

 

We KUEEN LAI GROUP (“KLG”) values your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 ("PDPA") of Malaysia. This Personal Data Protection Notice ("Privacy Notice") explains how we collect, use, process, disclose, store and protect your personal data when you visit our website, purchase our products or services, communicate with us, or otherwise interact with us.


1. Collection of Personal Data

We may collect your personal data directly from you or indirectly through third parties, our website, business partners, publicly available sources, or other lawful means.  The personal data collected may include, but is not limited to:

  • Full name;
  • National Registration Identity Card (NRIC) number, passport number or other identification details;
  • Residential and correspondence addresses;
  • Telephone and mobile numbers;
  • Email address;
  • Photographs, images or CCTV recordings (where applicable);
  • Personal preferences;
  • Information relating to your spouse, next of kin or family members where relevant;
  • Employment information;
  • Financial and banking information;
  • Property purchase or ownership information; and
  • Any other personal information voluntarily provided by you or otherwise permitted under applicable laws.

 

2. Purpose of Processing Personal Data

Your personal data may be collected, used, processed and disclosed for purposes including, but not limited to:

  • Processing enquiries, applications and requests;
  • Managing the purchase, sale, tenancy or leasing or ownership of properties;
  • Providing our products and services;
  • Preparing agreements and legal documentation;
  • Managing customer relationships and after-sales services;
  • Processing payments, billing and refunds;
  • Complying with legal, regulatory and contractual obligations;
  • Responding to complaints, claims or disputes;
  • Sending important notices, updates or administrative communications;
  • Conducting internal administration, auditing and record keeping;
  • Improving our website, products and services; and
  • Any other purpose directly related to the above or otherwise permitted by law.

 

3. Disclosure of Personal Data

We may disclose your personal data where necessary to:

  • Our related corporations, subsidiaries and affiliated companies;
  • Banks and financial institutions;
  • Lawyers, auditors, consultants and professional advisers;
  • Government authorities, regulators or statutory bodies;
  • Contractors, service providers and business partners;
  • Property management bodies, joint management bodies or management corporations where applicable; and
  • Any other person where disclosure is required or permitted by law.

 We will take reasonable steps to ensure that such third parties protect your personal data in accordance with applicable laws.

 

4. Security of Personal Data 

We maintain reasonable administrative, technical and organisational measures to safeguard your personal data against unauthorised access, loss, misuse, disclosure, alteration or destruction.  Although we strive to protect your personal data, no method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security.

 

5. Retention of Personal Data

We will retain your personal data only for as long as is necessary to fulfil the purposes stated in this Privacy Notice or as required or permitted by applicable laws and regulations.

 

6. Your Rights

Subject to the PDPA and any applicable legal limitations, you may request to:

  • Access your personal data;
  • Correct or update inaccurate or incomplete personal data;
  • Withdraw your consent for processing (where applicable);
  • Request that we limit or cease processing your personal data where legally permissible; and
  • Make enquiries or complaints regarding the handling of your personal data.

We may require sufficient information to verify your identity before processing your request.

 

7. Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality;
  • Remember your preferences;
  • Analyse website traffic and usage;
  • Enhance your browsing experience; and
  • Improve the quality of our services. 

You may configure your web browser to refuse or disable cookies. However, doing so may affect certain features and functionality of the website.

 

8. Third-Party Websites 

Our website may contain links to third-party websites. These websites operate independently and have their own privacy policies. We are not responsible for the privacy practices, security or content of any third-party websites and encourage you to review their respective privacy policies before providing any personal information.

 

9. Changes to this Privacy Notice 

We reserve the right to amend, update or modify this Privacy Notice from time to time.  Any changes will be published on this website together with the revised "Last Updated" date. Your continued use of our website or services after such amendments constitutes your acceptance of the revised Privacy Notice.

 

10. Consent 

By accessing our website, communicating with us, or providing your personal data, you acknowledge that you have read and understood this Privacy Notice and consent to the collection, use, processing, disclosure and retention of your personal data in accordance with this Privacy Notice and the PDPA.

  

11. Contact Us

If you have any questions, requests or complaints regarding this Privacy Notice or the processing of your personal data, please contact us:

 

KUEEN LAI GROUP

Website: http://www.kueenlaigroup.com

Email: enquiry@kueenlaigroup.com.my

Telephone: +603-87394322

Postal Address:

No. 3, Jalan Damai Mewah 1

Taman Damai Mewah

Off Jalan Semenyih

43000 Kajang, Selangor

West Malaysia